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Last updated: March 2026

Privacy Policy

Who We Are

thEdiGitAI Labs (“The Digital AI Labs,” “we,” “us,” or “our”) is a development studio based in Mississauga, Ontario, Canada. We build custom AI systems, software, and digital infrastructure for businesses.

Contact: legal@thedigitai.com

What Data We Collect

Consultation Bookings

When you book a consultation through our website, we collect your name, email address, and any notes you provide about your project. This data is processed by Cal.com, our scheduling provider.

Contact Form Submissions

When you submit a contact form, we collect your name, email address, and message. This data is stored securely in our database.

Website Analytics

We use privacy-first, cookieless analytics to understand how visitors use our website. We collect anonymized data including page views, referral sources, device types, and approximate geographic location (country level). We do not collect IP addresses, and we do not use cookies for analytics purposes.

Email Communications

When we send you emails (consultation confirmations, project updates), we may track delivery status. We use Resend as our email delivery provider.

How We Use Your Data

  • To schedule and conduct consultations
  • To respond to inquiries and contact form submissions
  • To understand how visitors use our website (anonymized analytics)
  • To send project-related communications
  • To improve our services and website experience

Third-Party Services

We use the following third-party services to operate our website and business:

When we provide AI-related services to clients, we may use Anthropic's Claude platform. This is governed by a separate service agreement between us and the client.

Data Retention

Consultation booking data is retained for the duration of our business relationship and as required for business records. Analytics data is retained in anonymized form. You may request deletion of your personal data at any time.

Your Rights

Under PIPEDA (Canada's Personal Information Protection and Electronic Documents Act) and applicable privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for data processing
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at legal@thedigitai.com.

Cookies

Our website does not currently use cookies for analytics or tracking. If we introduce cookies in the future, we will update this policy and provide a consent mechanism.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact

For privacy-related inquiries: legal@thedigitai.com

thEdiGitAI Labs (The Digital AI Labs)
Mississauga, Ontario, Canada